Reference

kampung138 Privacy Policy for Your Account

Our Privacy Policy explains how kampung138 receives, uses and protects the details connected with your account, device and wallet activity.

Account dataWallet recordsDevice choicesPolicy requests
kampung138 kampung138 Privacy Policy for Your Account
REQUEST HELP DIRECTLY

Privacy Policy Support for Account Questions

A clear contact route helps you act on the Privacy Policy without guessing which team to reach. Use the account support route when you need to ask about stored details, a phone verification record or a wallet reference. Include your account identifier and the relevant date, but do not send a wallet password or one-time code. We use the same route for access concerns from mobile or desktop.

Team online

Account data request

Ask us to identify the account details connected with your kampung138 profile. We may request a matching phone verification step before discussing private records.

Wallet record question

Send the payment rail and receipt reference when DANA, OVO, GoPay, QRIS, bank transfer or virtual account data needs checking against your account.

Access concern

Tell us when a login or device session looks unfamiliar. We can review the access event and explain the account-security step available to you.

CONTROL YOUR RECORDS

What Our Privacy Policy Does With Data

We handle account data for defined operating reasons rather than treating every detail as permanent.

Data collection

We collect details you enter during account creation, phone verification and support contact, plus technical signals such as browser type…

Cookie choices

Cookies and similar browser storage can keep a session preference or help us detect unusual access.

Account security

We use phone verification and access records to check that account requests come from the right person.

Retention approach

We retain account, support and payment references only as long as needed for the stated account purpose, dispute handling or…

Correction request

If your phone detail, contact record or account name is inaccurate, contact us with the correction and a matching account…

Access and deletion

You can ask which personal details we hold and whether removal is available.

Privacy Policy Answers for kampung138

These Privacy Policy answers address the account, device and payment questions you may search before opening an account. We keep the wording practical so you know what to send, what may be checked and where local law affects a request. For a case tied to your own records, use the account support route rather than posting private details publicly.

It covers account details, phone verification, login events, device signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use the verification result to confirm account access and respond to private requests. It helps us distinguish an account holder from an unknown person asking about your records.

We do not ask you to send a wallet password or one-time code to support. Our records may contain a payment reference or receipt status needed to match activity to your account.

Contact the account support route with your account identifier and a short description of the records you need. We may ask for phone verification before releasing private account details.

Yes, you can request a correction to an inaccurate phone detail, contact record or account name. Include the requested change and complete the matching account check when asked.

We may record device type, browser details, login time and session signals. Clearing browser storage on your phone can remove a saved session choice and require another account login.

You can ask whether deletion is available for your records. We assess the request under local law, and some payment, security or dispute records may need to remain.