Reference

kampung138 Terms & Conditions for Your Account

kampung138 Terms & Conditions explain how you open, use and protect your account, including access to VIP Baccarat, Aviator and local wallet payment steps.

Account accessWallet rulesPolicy updatesLocal law
kampung138 kampung138 Terms & Conditions for Your Account
HELP WITH TERMS

Get Clear Answers About Account Rules

A clear support route helps when a Terms & Conditions question affects your account or wallet status. Start from the account help path and include your registered phone number, the relevant transaction reference and a short description of the issue. We use those details to identify the correct record without asking you to send your password. This process works for account access questions in Jakarta and other Indonesian locations.

Team online

Account access

If phone verification or sign-in does not match the Terms & Conditions, contact account help with your registered number. We can explain the required account step without requesting your password.

Wallet status

For DANA, OVO, GoPay or QRIS questions, share the transaction reference and selected rail. We can check whether the account record needs clarification under the payment clauses.

Policy questions

When a clause or policy change is unclear, send the section name and your question through the support path. We will direct the request to the relevant account record.

RECORDS AND SECURITY

How We Handle Your Policy Requests

These Terms & Conditions also explain how we handle account records around access and payment checks.

Account data

We use the account details you submit to manage sign-in, phone verification and requests connected with these Terms & Conditions.

Cookies

Cookies may remember session choices and access settings while you move between account pages.

Login security

Never share your password or verification code. If access looks unusual, change your credentials through the account path and contact…

Payment records

A DANA, QRIS, bank transfer or virtual account reference helps us match a wallet question to your account.

Record retention

We retain account and transaction records for the period needed to operate services, resolve disputes and meet applicable requirements.

Change requests

To request a correction or ask how a record is used, contact account help with your registered phone number and…

Terms & Conditions Questions Answered

The questions below address the Terms & Conditions points you are most likely to check before opening an account with kampung138. They cover acceptance, local access, phone verification, payment records, policy changes and requests about your account data. If your situation is not listed, use the support path with the relevant clause and account reference.

They cover account opening, phone verification, login protection, payment records, policy changes and requests connected with account access. The rules apply when you use the site where local law permits.

Yes. You should read and accept the current Terms & Conditions during the account process. Accurate details and the required phone verification step are part of creating an account record.

Access depends on local law. If you are in Indonesia, check that your use is permitted in your location before opening an account, then follow the account and verification steps shown.

The payment clauses require accurate references and payment details that belong to you. For DANA, QRIS, OVO or GoPay questions, support may ask for the transaction reference.

We publish the revised wording on this page when operational or legal needs change. Continued account use after publication means you accept the updated Terms & Conditions where local law permits.

Use account help and provide your registered phone number, the detail needing correction and the relevant Terms & Conditions section. We may verify account ownership before making a change.

Pause the affected account action and contact support with the clause name, account reference and a short explanation. We can clarify the required step without asking for your password.